Refund and Return Policy
At Wizzard Prints, we strive to provide our customers with the highest quality products and exceptional service. Each wedding invitation print is meticulously crafted to meet your specifications and exceed your expectations. Due to the personalized nature of our products, we do not offer refunds or returns. We believe in the value of the customized experience and the commitment to delivering products tailored to your unique vision for your special day.
Why We Don't Offer Refunds or Returns
-
Customization: Our wedding invitation prints are customized to reflect your individual style, preferences, and event details. Each order is uniquely designed and printed specifically for you, making it impossible to resell or repurpose.
-
Quality Assurance: We take pride in the quality of our products and have rigorous quality control measures in place to ensure that every print meets our high standards. However, in the rare event that there is an issue with your order, we are committed to resolving it to your satisfaction.
-
Environmental Considerations: As part of our commitment to sustainability, we strive to minimize waste and environmental impact. By avoiding refunds and returns, we reduce the need for additional packaging and transportation, contributing to a more eco-friendly business model.
Our Guarantee
While we do not offer refunds or returns, we stand behind the quality of our products and are dedicated to providing excellent customer service. If you encounter any issues with your order, such as printing errors or damage during shipping, please contact us immediately. We will work with you to address the issue and find a satisfactory resolution, whether it involves reprinting the affected items or providing a credit towards a future purchase.
Cancellation Policy
If you need to make changes or cancel your order after it has been placed, please contact us as soon as possible. Depending on the stage of production, we may be able to accommodate your request, although additional charges may apply. Once your order has entered the production process, it cannot be cancelled or modified.
Contact Us
If you have any questions or concerns about our refund and return policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure that your experience with Wizzard Prints is nothing short of magical.
Thank you for choosing Wizzard Prints for your custom wedding invitation needs. We look forward to helping you create unforgettable memories on your special day.